CAR AI · LEGAL INFORMATION
Privacy Policy
Your privacy matters to us. This policy explains how Car AI collects, uses and protects your personal information.
Last updated: September 2025Information We Collect
Car AI collects the following types of information to provide its services:
- Vehicle diagnostic data: engine performance metrics, fault codes, fuel consumption data and other diagnostic information from the OBD2 port.
- Account information: email address, username and profile preferences you provide when creating an account.
- Usage data: app usage, feature interactions and performance analytics to improve the service.
How We Use Your Information
We use your information to:
- Provide real-time diagnostics and maintenance recommendations.
- Analyze vehicle performance trends.
- Send important alerts about your vehicle’s condition.
- Improve our AI algorithms and service quality.
- Provide customer and technical support.
- Communicate service updates and new features.
Data Security and Storage
We implement industry-standard security measures, including encryption in transit and at rest, secure data centers and regular security audits. Your vehicle data is stored securely and is never shared with third parties without your explicit consent.
Data Sharing and Disclosure
We do not sell, rent or trade your personal information. We may share data only in the following limited circumstances:
- With your explicit consent for specific integrations or services.
- To comply with legal obligations or court orders.
- To protect our rights, property or safety, or those of our users.
- As part of a business transfer or acquisition.
Your Privacy Rights
You have the right to:
- Access and review your personal data.
- Request correction of inaccurate information.
- Delete your account and associated data.
- Export your data in a portable format.
- Opt out of non-essential communications.
- Withdraw your consent to data processing.
Data Retention
We retain your data only for as long as necessary to provide our services and meet our legal obligations. Vehicle diagnostic data is generally retained for up to two years to enable trend analysis and historical comparisons. You can request deletion at any time through your account settings.
Children’s Privacy
Car AI is not intended for children under 13. We do not knowingly collect their personal information. If we discover that such information has been collected, we will take steps to delete it promptly.
International Transfers
Your data may be processed and stored in countries other than your own. We ensure that international transfers comply with applicable privacy laws and are protected by appropriate safeguards.
Changes to This Policy
We may update this privacy policy. We will notify you of significant changes by posting the new policy in the app and updating the last-updated date. Continued use of Car AI after these changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, contact our team.
contact@carai.me