Car AI
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A FEW STEPS. A NEW CONNECTION.

Your car.
Connected to Car AI.

An adapter, your phone and a few minutes to get started. Follow the steps while parked, with your adapter’s manual at hand.

Check my setup
Plugging an OBD2 adapter in below the steering wheel The link to your car.
  1. 01

    Find the port.

    Look for the trapezoidal 16-pin diagnostic connector, usually below the dashboard on the driver’s side. Check the manual if a cover or flap hides it.

    Find my OBD2 port
  2. 02

    Plug in the adapter.

    With the vehicle parked, follow your adapter’s instructions. Align the connector correctly and insert it without force. Keep the adapter clear of the pedals.

  3. 03

    Set the vehicle to the right state.

    Switch on the ignition or start the engine if the equipment instructions require it. Let the system initialize. If the engine needs to run, use a properly ventilated area.

  4. 04

    Open Car AI.

    Sign in to your account and open the vehicle connection flow. Keep the phone nearby and allow the permissions required by your adapter’s connection method.

  5. 05

    Pair your adapter.

    Enable Bluetooth if your equipment uses it, search for devices as instructed and select your adapter. If asked for a code, use the one in its manual.

  6. 06

    Read your first data.

    Wait for connection confirmation, then check the information and its latest update. Ask the assistant a first question to understand what you see.

    Explore the dashboard

IF IT DOES NOT CONNECT

Connection and diagnostics

My adapter does not appear in Car AI.

Check that it is plugged in and powered, then check phone permissions and Bluetooth. Stay near the vehicle. Restart the search in Car AI, following the manufacturer’s instructions; some adapters use a specific pairing method.

Try connecting again
Why is a reading missing?

Ignition state, vehicle initialization and supported sensors affect what is displayed. Check the latest update and wait for the connection. Missing data does not necessarily mean a fault.

Read the dashboard
The connection keeps dropping.

Move the phone closer to the vehicle and check that the adapter remains powered. Check app permissions and your adapter’s instructions. If the problem persists, send us the adapter model, phone model and Car AI version.

Contact support
A fault returns after a repair.

Keep the exact code, date and observed symptoms. A persistent fault should be reviewed with the professional who carried out the repair. Clearing the code does not confirm that its cause has gone away.

Understand fault codes

THE CAR AI TEAM

Need a hand with the next step?

Our team helps you find the right way forward.

Contact support